Any visible damages or shortages should be marked immediately on the delivery note
and advised to LaVida only by emailing email@example.com or fax 0243400477. LaVida
accepts no responsibility for goods further shipped on by you to your customers or
moved to storage.
Claims for shortages should be made immediately on receipt of
goods. Notice of claims, credits or returns must be made to LaVida Trading within 7
days of delivery date noting invoice number and reasons.
All returns must be
authorised by LaVida staff prior to sending the goods back. Goods must be returned
in original condition/packaging and a credit will be issued on receipt of goods
unless goods were damaged in transit.
CLEARANCE ITEMS ARE SOLD AS IS.
Credits will not be raised unless they are significantly damaged i.e. broken in
transit. Click here for our Credit Claim form.